Terms and Conditions
1. Introduction
Welcome to Aurora Studios. These Terms and Conditions ("Terms") govern your use of our website, aurorastudios.com, and our photography services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
2. Definitions
- "Aurora Studios," "we," "us," or "our" refers to Aurora Studios, located at 42 Wallaby Way, Asheville, NC 28801.
- "Services" refers to all photography services offered by Aurora Studios, including portrait, wedding, event, and commercial photography.
- "Website" refers to aurorastudios.com.
- "Client," "you," or "your" refers to the individual or entity engaging our services or using our website.
- "Photographs" refers to all photographic images created by Aurora Studios for the Client.
3. Service Agreement
All services provided by Aurora Studios are subject to a separate service agreement. This agreement will outline the specific details of the project, including the scope of work, payment terms, deliverables, and any other relevant information. A signed service agreement is required before we commence any work.
4. Payment Terms
Payment terms are outlined in the service agreement. Generally, we require a non-refundable deposit to secure your booking. The remaining balance is due upon completion of the project or as otherwise specified in the service agreement. We accept payments via credit card, bank transfer, and cash. Late payments may be subject to interest charges.
5. Copyright and Usage Rights
Aurora Studios retains all copyrights to the Photographs. Upon full payment, the Client receives a limited license to use the Photographs for personal or commercial purposes as specified in the service agreement. This license typically includes the right to reproduce the Photographs for personal use, social media, and marketing materials. The Client may not sell, redistribute, or sublicense the Photographs without our express written permission. For commercial usage, separate licensing agreements may be required.
6. Model Release
If the Photographs include identifiable individuals, it is the Client's responsibility to obtain appropriate model releases. Aurora Studios is not responsible for obtaining model releases unless explicitly stated in the service agreement. The Client agrees to indemnify and hold Aurora Studios harmless from any claims arising from the lack of a valid model release.
7. Liability
Aurora Studios is not liable for any loss, damage, or injury arising from the provision of our services, except to the extent caused by our gross negligence or willful misconduct. Our liability is limited to the amount paid by the Client for the services. We are not responsible for any consequential, indirect, or incidental damages.
8. Cancellation and Rescheduling
Cancellation and rescheduling policies are outlined in the service agreement. Deposits are generally non-refundable. If you need to reschedule, please contact us as soon as possible. We will do our best to accommodate your request, subject to availability. Additional fees may apply for rescheduling.
9. Website Use
Your use of the Website is subject to the following conditions:
- You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others.
- You agree not to upload or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
- We reserve the right to modify or discontinue the Website at any time without notice.
- We are not responsible for any errors or omissions on the Website.
10. Intellectual Property
All content on the Website, including text, images, logos, and trademarks, is the property of Aurora Studios or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our express written permission.
11. Dispute Resolution
Any disputes arising from these Terms or our services will be resolved through good faith negotiations. If we are unable to resolve the dispute through negotiation, we agree to submit to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Asheville, North Carolina. The decision of the arbitrator shall be final and binding.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of laws principles.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on the Website. Your continued use of the Website or our services after the posting of changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
14. Contact Information
If you have any questions about these Terms, please contact us:
Aurora Studios
42 Wallaby Way
Asheville, NC 28801
Email: info@aurorastudios.com
Phone: (828) 555-2323
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
16. Entire Agreement
These Terms, together with the service agreement, constitute the entire agreement between you and Aurora Studios relating to the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether oral or written.
17. Data Protection
Aurora Studios is committed to protecting your privacy. Our data protection practices are outlined in our Privacy Policy, which is incorporated into these Terms by reference. By using our website or engaging our services, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy. We implement appropriate security measures to protect your data from unauthorized access and misuse.
18. Cookies
Our website uses cookies to enhance your browsing experience. Please refer to our Cookies Policy for detailed information on the types of cookies we use, their purpose, and how you can manage your cookie preferences. By continuing to use our website, you consent to our use of cookies in accordance with our Cookies Policy.
19. Accessibility
Aurora Studios is committed to providing a website that is accessible to everyone, including individuals with disabilities. We are continually working to improve the accessibility of our website in accordance with the Web Content Accessibility Guidelines (WCAG). For more information on our accessibility efforts, please visit our Accessibility page.